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Tag Archives: video conference

Stop Calling Them Soft Skills: Hire for Real Skills to Build an Exceptional Customer Service Team

Written on May 8, 2017 at 7:00 am by

Customer Service teams often hire and fire based on vocational skills. Why? Because vocational skills are easier to… Read More »

Coalitions and military alliances make video mandatory in today’s DoD

Written on April 23, 2013 at 3:22 pm by

Just as decade-long wars in Iraq and Afghanistan are ending, new threats to national security are arising. The… Read More »