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    Engineering/R&D

    For Engineering Performance, Stop Measuring Productivity

    If you want to improve engineering performance, you need to stop measuring productivity. The statement sounds counter-intuitive at... Read More »

    Customer Service

    Customer Service Turns Into a Competitive Differentiator with Collaborative Learning

    The ranking of business functions within an enterprise has witnessed a drastic change in recent years. Today, customer... Read More »

    C-Suite

    Overcoming the Isolation of Leadership – Interview with Glen Hellman

    It’s lonely at the top. Yet to succeed executives need to continue to learn and grow as leaders... Read More »

    Human Resources

    How to Meet Employees’ Top 5 Needs in 2017

    The workforce is changing. No one knows that better than HR. The larger (and more important) questions are... Read More »

    Marketing and Sales

    B2B Companies: What to Do About Poor Customer Engagement

    Customer engagement is a hot topic amongst B2C companies, but research by Gallup shows that B2B companies would... Read More »

    Human Resources

    Will the rise of independent contractors disrupt your work environment?

    The work environment within an enterprise has changed drastically in recent years. Thanks to modern technology, enterprises operate... Read More »

    Finance

    A Post-Election Strategy for the CFO: Establishing Stability and Unity

    Change is inevitable after any presidential election, but never has that been more true than it is today.... Read More »

    Information Technology

    The Road to Becoming a Digital Leader: How to Go From CIO to CDO

    As companies undergo digital transformation, they’re increasingly looking to fill the role of the Chief Digital Officer (CDO)... Read More »

    Finance

    Will the Death of the Department Help Your Enterprise Improve Business Performance?

    Finance teams cannot operate in departmental silos, hoard the data they are capturing, and expect to drive business... Read More »

    Human Resources

    The Hidden Cost Savings in Flexible Work Schedules (Hint: It’s Not Productivity)

    Increased productivity is often touted as the primary benefit of flexible work schedules. After all, less time driving... Read More »

    Marketing and Sales

    Video Interview: The Impact of Video on Sales

    Thanks in large part to technology, the business function of sales is changing. The biggest imperative in today’s... Read More »

    Information Technology

    3 Tips to Prevent Meeting Delays and Dreaded Virtual Meetings

    Chances are most meetings do not start on time within your enterprise. This might seem innocuous, but it... Read More »

    Customer Service

    How to Retain Customers Beyond the Holiday Season

    The holiday shopping season is well underway, and the stakes are high. As businesses attract new customers the... Read More »

    Facilities/Operations

    Avoid Looking Terrible on Video with 3 Simple Adjustments

    Large enterprises typically operate with employees spread across the globe, and video conferencing solutions are commonly used by... Read More »

    Finance

    Quantifying (and Reforming) a Toxic Work Environment

    Among the leadership team inside a typical large enterprise, the CFO is usually expected to have the most... Read More »

    Engineering/R&D

    How to Keep Your Software Engineers (Happy)

    Like it or not, every business today is in the software business. Companies of every size and industry... Read More »

    C-Suite

    4 Tips for Addressing Poor Collaboration in the Enterprise

    Collaboration within your enterprise provides an array of benefits. When you have a collaborative workplace, your employees are... Read More »