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    Customer Service

    Deliver Five-Star Service with Simple Communication Techniques

    Travel sites estimate that there’s anywhere from 187,000 to as many as 400,000 hotels around the world.... Read More »

    Human Resources

    Decoding Company DNA – An Interview with Jamie Notter of WorkXO

    Jamie Notter is co-founding partner of WorkXO, a consultancy specializing in organizational work cultures with offices... Read More »

    C-Suite

    3 Steps to Fostering the Dissonance that Leads to Better Business Decisions

    A company’s greatest asset is its people, but having bright people on your team is one thing and... Read More »

    Information Technology

    Tips and Tools to Keep Remote Employees Connected

    More and more enterprises recognize the positive impact collaboration can have on workplace performance and the bottom line.... Read More »

    Information Technology

    Become a More Effective IT Leader and Make Your Vision a Reality

    IT leaders play a key role in enabling the digital business. As such they face a prime opportunity... Read More »

    Engineering/R&D

    To Drive Innovation, Engineers Need the Right Collaboration Strategy and Solutions

    Engineers are at the forefront of innovation. Whether they are designing a new technology, urban infrastructure or electrical... Read More »

    Marketing and Sales

    Video Interview: The Impact of Video on Sales

    Thanks in large part to technology, the business function of sales is changing. The biggest imperative in today’s... Read More »

    Human Resources

    Why it Pays to Have More Engaged Employees

    “It’s just a job.”

    “It pays the bills.”

    As a human resources professional, those phrases should be a warning signal.... Read More »

    C-Suite

    Identify and Invest in Your Business Type

    Technology is rapidly changing the business landscape. Industries are no longer clearly defined. The advent of the smartphone... Read More »

    Human Resources

    Fire Faster – Or Hire Better?

    “You can never fire too early.” That’s a provocative expression common in the venture capital community, and the... Read More »

    Marketing and Sales

    How to Enable Collaboration Between Marketing and IT

    It’s an exciting time to be a CMO. You have more data at your disposal than ever before... Read More »

    Information Technology

    Video: Intuitive User Experience – Key to Video Collaboration Adoption

    Companies looking to unlock the productivity of their employees need to focus on providing a great user experience... Read More »

    Customer Service

    Enhance Customer Experience Using Video

    Customers want their expectations met always, and exceeded whenever possible. They will remain loyal to brands that deliver... Read More »

    Facilities/Operations

    Collaboration and Innovation Help Enterprises Be Competitive

    “Innovate or die” is the mantra for business success today. Any company can come up with one or... Read More »

    Finance

    High-Impact CFOs Enable Strategic Conversations

    CFOs today face two realities: a high turnover rate and the call to play a more strategic role... Read More »

    Engineering/R&D

    Encourage Innovation with an Internal Startup Incubator

    Gaining and keeping a competitive advantage is a challenge in-and-of itself, but it’s nearly impossible when your... Read More »

    C-Suite

    Thinking Outside the Cube: How Flexible Work Schedules Kindle the Creative Spark

    “I get really inspired by my cubicle walls,” said no one ever. Rarely are office workers inspired by... Read More »