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Latest Stories
Customer Service
Deliver Five-Star Service with Simple Communication Techniques
Travel sites estimate that there’s anywhere from 187,000 to as many as 400,000 hotels around the world.... Read More »
Human Resources
Decoding Company DNA – An Interview with Jamie Notter of WorkXO
Jamie Notter is co-founding partner of WorkXO, a consultancy specializing in organizational work cultures with offices... Read More »
C-Suite
3 Steps to Fostering the Dissonance that Leads to Better Business Decisions
A company’s greatest asset is its people, but having bright people on your team is one thing and... Read More »
Information Technology
Tips and Tools to Keep Remote Employees Connected
More and more enterprises recognize the positive impact collaboration can have on workplace performance and the bottom line.... Read More »
Information Technology
Become a More Effective IT Leader and Make Your Vision a Reality
IT leaders play a key role in enabling the digital business. As such they face a prime opportunity... Read More »
Engineering/R&D
To Drive Innovation, Engineers Need the Right Collaboration Strategy and Solutions
Engineers are at the forefront of innovation. Whether they are designing a new technology, urban infrastructure or electrical... Read More »
Marketing and Sales
Video Interview: The Impact of Video on Sales
Thanks in large part to technology, the business function of sales is changing. The biggest imperative in today’s... Read More »
Human Resources
Why it Pays to Have More Engaged Employees
“It’s just a job.”
“It pays the bills.”
As a human resources professional, those phrases should be a warning signal.... Read More »
C-Suite
Identify and Invest in Your Business Type
Technology is rapidly changing the business landscape. Industries are no longer clearly defined. The advent of the smartphone... Read More »
Human Resources
Fire Faster – Or Hire Better?
“You can never fire too early.” That’s a provocative expression common in the venture capital community, and the... Read More »
Marketing and Sales
How to Enable Collaboration Between Marketing and IT
It’s an exciting time to be a CMO. You have more data at your disposal than ever before... Read More »
Information Technology
Video: Intuitive User Experience – Key to Video Collaboration Adoption
Companies looking to unlock the productivity of their employees need to focus on providing a great user experience... Read More »
Customer Service
Enhance Customer Experience Using Video
Customers want their expectations met always, and exceeded whenever possible. They will remain loyal to brands that deliver... Read More »
Facilities/Operations
Collaboration and Innovation Help Enterprises Be Competitive
“Innovate or die” is the mantra for business success today. Any company can come up with one or... Read More »
Finance
High-Impact CFOs Enable Strategic Conversations
CFOs today face two realities: a high turnover rate and the call to play a more strategic role... Read More »
Engineering/R&D
Encourage Innovation with an Internal Startup Incubator
Gaining and keeping a competitive advantage is a challenge in-and-of itself, but it’s nearly impossible when your... Read More »
C-Suite
Thinking Outside the Cube: How Flexible Work Schedules Kindle the Creative Spark
“I get really inspired by my cubicle walls,” said no one ever. Rarely are office workers inspired by... Read More »